Terms and conditions for Liberty Mutual SMS Programs

Liberty Mutual (including its affiliates) offers several options for you to receive mobile alerts and other information in text messages. When you enroll in a Liberty Mutual SMS program, or otherwise provide a mobile telephone number to Liberty Mutual for purposes of contacting you about your policy or account, you agree Liberty Mutual Insurance (including its affiliates) and its service providers may deliver texts or calls, using an automated telephone dialing system or prerecorded or artificial voice messages, to the number you provided. You understand your consent to be contacted in this manner is not required to obtain any products or services.

You represent that you are the owner of the wireless device for which you have authorized contact and are responsible for messages sent from the device.

You acknowledge that text communications are not secure or encrypted and third parties can sometimes intercept messages or disguise messages as though they were sent by us. You agree that you will not text Liberty Mutual or its affiliates any confidential or sensitive information.

You agree that we will not be liable for any unauthorized access or interception of text communications with us.

Message and data rates may apply from your mobile carrier and, by providing your mobile number, you agree to pay any such charges. Liberty Mutual does not charge for the use of its SMS Programs.

Message frequency will vary based on the SMS Program and user activity.

To stop receiving text messages, text STOP or CANCEL. You consent that following a request to STOP or CANCEL, you may receive one final message confirming that you have been unsubscribed. To re-enroll, reply IN and you will receive confirmation of your re-enrollment.

If you have any questions or need help, text HELP to the originating short code or phone number shown on the message, or call 888-398-8924.

Unsolicited text messages sent to Liberty Mutual will not be monitored and you should contact us at 888-398-8924.

You agree that you will promptly notify Liberty Mutual if your mobile phone number changes.

For information about Liberty Mutual's information practices, please review our Privacy Policy.

Liberty Mutual reserves the right to terminate any of the SMS Programs, in whole or in part, at any time without notice.

You agree that we will not be liable for any delays or failures in your receipt of any SMS messages as delivery can be unpredictable based on transmission from your network operator and processing by your mobile device. SMS message services are provided on an AS IS, AS AVAILABLE basis.

We may send MMS (Multimedia Messaging Service) messages, such as, but not limited to .jpgs, .png, .jpeg, .bmp, .txt, .doc, .docx, Liberty Mutual employee vCards, etc. If your device does not support such files, it is your responsibility to request the file be sent through different means (e.g. e-mail or mail).